Our Privacy Policy

Renaissance Bournemouth respects your right to privacy. In the statement below you will find full details of how the Club protects and secures your personal information.
What information do we collect?
Certain areas of the Club website collect such information as the IP address (location of your computer on the internet), what pages were accessed and file downloads from the site. Monitoring of such information helps the Club determine the activity on the website and which pages are most popular. This information is used to develop and improve our services online to Club members. Additionally, in the event of a breach of security this information may be used to aid detection.

What data do we collect?
Within our website there are certain areas which may require you to submit personal information within a form, such as joining requests, requesting information or making an enquiry. These are necessary to allow us to service your membership. This information may include name, username and/or number, address, telephone number, email address and your age. From time to time we may carry out research on our visitors in order to improve the service we offer.

How is personal data secured?
All data gathered is processed through a secure form system to avoid spamming. Should we require more sensitive transfer of information at some point in the future, parts of the site will be hosted on a secure server for your peace of mind.

How do we use your data?
The Club will use the information you provide to us in order to:
* process your membership applications and renewals submitted to us
* supply information requested through the website
* investigate and resolve any problems with the website
* improve the content of our web pages

The Club will also use this information to service your membership including providing you with our 6 weekly newsletter. We may also occasionally wish to use this data to send you information which may be of interest to you. This will only come from us. Any correspondence you receive will also give you the opportunity to opt-out at any point if you would prefer not to continue receiving information.

Does the Club share personal details?
No, the Club has a policy that it will not provide your personal data to any third parties except where and if forced to by the law.

Links to third party sites
Our site may contain links to external websites. Links to other services not operated by Renaissance Bournemouth are solely for your convenience. The Club is not responsible for the accuracy, content or the privacy practices of third party websites. Reference to any products, services processes, trade names, trademarks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation by the Club.

Email communications
The Club sends out email newsletters from time to time, usually on a six-weekly basis. At present these will be in a self-contained format either as plain text, html or pdf attachment. However, as we constantly strive to improve our service to the members, we may at some point in the future choose to send emails that contain links to special web pages and information that we would be able to monitor. The purpose of this would be to allow us to see what information is of interest to members and to tailor future messages accordingly and improve our service. We would always ensure that if you wished to unsubscribe from receiving these messages you would be able to click the unsubscribe link at the bottom of an email.

Use of cookies
The Renaissance Bournemouth website uses cookies to enhance your experience of the members area. The information that these cookies hold is anonymous and not personally identifiable.

Other important information
If you wish to contact Renaissance Bournemouth to see a copy of all the personal information held about you please contact us using the following address:

Carolyn Parr (New Members Co-ordinator)
Renaissance Bournemouth
Telephone 01202 859050


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